FAQ

 ATTENTION !!

Due to COVID-19, our shop will be closed to the public for your safety as well as the safety of our employees. 

However, we are still processing orders and are working with our vendors to keep supplies coming so we can keep building orders.

Thank you so much for understanding and supporting our small business. 

 

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HOW LONG DOES IT TAKE FOR MY ORDER TO PROCESS?  Allow up to 12 hours for your order to be processed to the fabricator.

WHAT DOES THE "AWAITING FULFILLMENT " STATUS MEAN ON MY ORDER? The Awaiting Fulfillment status means that your order and payment has successfully been submitted and your order is in process of being built. Most all sales are built to order. 

ALL METAL ORDERS ARE MADE TO ORDER BECAUSE... We offer a ton of parts for a variety of vehicles.  It is difficult to keep up full inventory on everything when everyone does not need the same thing.

NEED YOUR ORDER BY A CERTAIN DEADLINE... Before you make an order with Nfamus Metal, please email Keith at keith@nfamusairsuspension.com to verify if we can build/ship your order by your desired deadline.

WHAT IS THE AVERAGE TURN AROUND TIME ON KITS ?  Currently right now due to our shop being overwhelmed with orders during this time, our turn around time on most kits is 6-8 business weeks. S10 5 Link however take a bit more time due to complexity of the kit, so you are looking at an 8 week turn around. Smaller items offered on our site that is not a full kit will be about a 1 week turn around.

IF I LIVE IN THE AREA CAN I PICK UP MY ORDER? Yes, you can certainly save the cost on shipping and come by our shop to pick up your order.  If you choose to do this method when you check out, please be patient with the build time and we will contact you via email when your parts are ready for pick up.

WHEN I CHECK OUT, IT SAYS IT WILL NOT DELIVER IN MY AREA. If you receive a notification that your order cannot be delivered to you, don't worry we can make it happen.  Just simply email us at keith@nfamusairsuspension.com

WHAT IS THE BEST WAY TO CONTACT NFAMUS METAL:  The best way to contact us is by email. Please allow 24-48 hours for a response for the person that responds back to your email is the same person working in the shop to complete orders.

WHAT DAYS DOES NFAMUS METAL OPERATE ON? Nfamus Metal is open Monday through Friday. Production time does not happen on Saturday or Sunday .